SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Home Blankets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thehomeblankets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice quality diaper. thanks
good quality, bright picture, the sizes correspond to the description, to look that will be after washing
real size is much smaller
Cotton very nice and nice colors conform to the photo
Recommend. Very good quality.
I arrive very fast, and the fabric is perfect. Thank you
Beautiful product, beautiful size
they are super advise soft and very bright
impeccable, very pretty, does not move in the wash, thank you very much!
Just like in the picture, and super fast
Very cool kocyki, material delicate, carefully edged, after washing hold firmly shape and color. Fast shipping :)
Very good fabric for such a price, sewn neaty, big ehough not only for a baby but also for a child. Colours are bright, does not fade after washing. Recommand the store
A good big muslin diaper, the picture is bright. I will order more
Excellent, I bought 5, all thick and soft, vivid prints. I washed them in conventional washing machine along with other clothes and they didn't distilled. I recommend these blankets are excellent!
Beautiful, material pleasant
We sell sent the order as quickly as possible, thank you! The diaper matches the photo and description, quite good, but I have seen softer ones. Didn't wash yet
Super recommend beautiful colors
I liked the diaper. Soft, tender.
Excellent quality of the diaper
Diapers are very cool, all as in the photo I ordered 2 pcs, the same is on the same for a double price so why pay more, came very quickly to Moscow 2 weeks
Stupende, morbide e perfette
Super
Full compliance with price and quality. When washing, the shape holds, does not deform. Stitched smoothly, notes do not stick out. Soft enough. Delivery two and a half weeks.
Good quality of item. I like it))
Clusss